Domestic : All our shippment is booked through reputed courier companies via Bluer Dart & DTDC.Once the order is placed it takes 24 hrs to ship you the parcel.It takes around 3 to 4 working days to reach you at your doorstep.
In some cases upon special request from the buyer we can manage the 1 day shipping ,for more details regarding this you can call us or write us on
Shipping for Precious Gemstones include shipping and packaging, insurance, certification, tracking.
All Domestic Shippments are Free .
International : All our shippment is booked via TNT,DHL,Fedex, & India Post.Once the payment is received it takes 24 hrs to ship and it takes around 3 to 4 working days with TNT,DHL,Fedex.
Shipping charges for Precious Gemstones include shipping and packaging, insurance, certification, tracking.
All International Shippment we charge flat $20.
Note:- Indian Postal Service does not ship any kind of merchandise by Speed Post for the following countries: Argentina, Belgium, Cape Verde, Colombia, Denmark, El Salvador, Guyana, Indonesia, Iran, Iraq, Kuwait, Luxemburg, Maldives, Mexico, Niger, Nigeria, Panama, Papua New Guinea, Rwanda, Saudi Arabia, Sri Lanka, Tunisia, Yemen, Zaire, Sweden, Oman
We offer you a 7 days Peace of Mind Guarantee on all products that you purchase from us. To qualify for this, the product must be in an absolutely unworn and brand new condition and must be returned with the original sealed box, instruction papers, warranty and other accessories if any. Make sure you have not used the product. Scratched and Used Products will not be taken back. In-case of Gemstones the product should be in the sealed condition. When we receive the item, we will inspect it to ensure everything is present and in it’s in original condition and then issue either a refund or a different item in exchange, as per your request. Total 10% Transaction charges are deducted and your money will be refunded in within 14 days of the receipt of the product.
Please inform us within 24 hours if you receive the product damaged or broken . Unfortunately, if the information reaches us after 24 hours, we will not be able to process store credits/refunds.If you inform us post 24 hours about the product being broken or damaged, we will be more than happy to repair the product for you.(as per the product warranty). Please feel free to email/call or chat with us to inform and send the product back to us.Store Credits once issued will not be converted into online/cheque refunds.
Received Incorrect or Damaged goods:
If case the box in which the item has arrived has extensive visible damage, you are requested to contact our customer support +91 -9216 11 6688.